General Booking Conditions
For Trekking and tours in Nepal, Tibet, and Bhutan. A photocopy of your passport and a 20% deposit of the total cost of the trip should be made to us, in order to confirm your trip booking with us. The 20% deposit amount is non-refundable once you have done the down payment for the trip to Nepal, Bhutan, and Tibet. The deposit will be spent to make reservations such as hotels, transportations and trekking permits, etc. The balance payment of the trip, have to pay upon your arrival in Kathmandu before you set out trip-trekking and tour.
Trip Cancellations Policy
In some reason, if you would like to cancel the booking once you have booked your trips with Mission Eco Trek.The cancellation by a Client must make in writing and acknowledged by the Company, the date on which you request to cancel is received by the Company. The company has right and determine the cancellation charge applicably. The following percentage will be charged for any trip cancellation. The days before initial trip departure. The refund of advance payment in percentage(%)
1.48 Days or more-80 %
2.47-30 Days-65 %
3.29-15 Days-45 %
4.Less than 7 Days-0 %
Please note that “No Refunds” of trip cost will be made to the clients whoever drop the journey out in the own interest of leaving any trip voluntarily despite any internal and external basis after the trip has officially begun. Likewise, No refunds will be made strictly for any accommodation, transport, sightseeing, meals, and services in case of not even utilizations by clients on this program.
Last Minute Booking
We accept last-minute booking for any trips in Nepal if you would like to make any last-minute booking.The booking should be made at least 1 day prior to the trip departure dates. In this case, the client has to make the full payment of the trip right–away! Note: the last-minute booking is not acceptable for Bhutan and Tibet trip except Nepal.
If you are postponing your trip to Nepal, Tibet and Bhutan due to any personal issues, you should update/inform us by sending a written notice and allocating the new date of departure. We will then change all the reservations for the new date. Note that we won't charge you any additional cost for the trips to postpone unless the thing doesn't get changed for the new date.
Free Trip Postpone
After confirmation of the trip, due to the COVID-19, if you are unable to travel on the allocated dates, you can postpone the trip to later dates whichever seems safe and suitable for you to travel again. You can choose any dates that are convenient for you and travel whenever you want. We are offering our clients a trip postpone without applying any charge.
Travel insurance is compulsory for all Clients undertaking any activities. It will be provided an adequate protection to cover personal injury, death, medical expenses, repatriation expenses, helicopter rescue, and any kind of illness that will be cover in the insurance package. We strongly recommend you buy an insurance package through a reliable travel insurance company in your city or country.
Passport and Visa
All clients must have a valid passport with at least 6 months validity from the return date. Nepal visa can be obtained from the Nepalese Consulate in your country and upon arrival in Kathmandu Airport. Nepalese visa costs are the sole responsibility of clients’ part of their development process.
Health is wealth; Of course, you should be prepared by physical and mental fitness to conquer trip in the Himalayas. You should prefer your current health conditions, we don’t want to waste your time here. we would always concern to make your trip remarkable and memorable.
Once we made your trip reservation for a date of departure we will not cancel the trip even there are minimum people in your group due to the trip cancellation made by the number of people. We will run the trip on our departure dates. We will focus on your trip according to your time and Schedule.
Risk and Liability
We are committed to offer top-level services by performing our duties sincerely and seriously. So, that make your holidays pleasant and hassle free. Our team is highly dedicated and professional who make your trip more comfortable and enjoyable. Mission Eco Trek is will not be responsible for changing itinerary due to unavoidable circumstances that beyond our control such as govt. restriction, Landslide, road blockage, flood, snowfall, political unrest, cancellation of flight, delay, sickness and accident. The nature of some of our trips are adventurous and risky as well, therefore may involve a personal risk. We would like to inform you that you have to take all the risks on yourself such as damages or injuries or death resulting from uncertain and inherent circumstances. Additional costs incurred during this time should be borne by the clients themselves during the trip.
Amendment in Cost
Mission Eco Trek Pvt. Ltd. reserves the right to revise prices posted on our website. That at any time in response to any unforeseen circumstances or due to the pressure of various external factors that are beyond our control e.g. sudden changes in exchange rates, government action, etc. However, we make every effort to mention the published prices. We organize your trip according to your budget and time.
Injuries and Evacuations
We will not be responsible for any issues like injury, physical conditions, or other conditions during the trip. Similarly, our package cost does not include any personal client's insurance.
Be responsible for your trip
The mountain region can affect by domestic flight delays due to the bad weather, particularly in the Everest region trek and Annapurna circuit. If it delayed domestic flights, Mission Eco Trek will meet departing city accommodation and meals prior to your trip.
We will reserve the right to reroute trek or use road transport for extended delays without any impact on the trip cost or change your trip to another region in Nepal. We do not accept any responsibility for costs incurred as a result of missed international flight connection but we will assist you to make alternative arrangements what a possibility with extra costs.
Responsibility for the clients
Our tour/trek leader who represents Mission Eco Trek has complete authority during your trip. If you commit any unlawful act, you will be obliged to leave the tour. No refund will be made in such a case.
We might use the client’s photo and the videos to our advertisement on our sites without any notifications but we will keep the personal privacy.
On any trip, We will make sure that you have everything safe with you. Perhaps, on any trip, if you lose or damage your luggage or property belonging to you. We will not be answerable for any things in this case.
During the trip booking process, we have to ask you any questions in order to collect the necessary information from you to obtain permits and arrangement of your trip. No private or personal information that you supply to us will be used at any other time, for any other purposes nor will it be disclosed to third parties.